DC + DE = P How Using Wayne Dyer's "Don't Complain Don't Explain" Has Brought Me Peace

Larry and Steve were two new employees at Mrs. Smith’s computer store. Both teenagers worked the night shift. Their boss, Ray, was tough. At least, Steve thought he was tough on them.

One day Steve arrived 5 minutes late due to car failure. Ray told Steve he needed to be here sharply at 7pm for his shift. Steve told Ray if it wasn’t for his car trouble, he would have been there. Ray didn’t want to hear any excuses.

The following week Larry lost track of time, and ran 10 minutes late for his shift. His aunt locked herself out of the house, and Larry’s parents had the spare key she needed. Ray told Larry he needs to be here on time. Larry apologized for showing up late, and went right back to work. He didn’t tell Ray the reason he was late.

“Boy we sure got an asshole for a boss don’t we Larry?” Steve asked. Larry did not want to talk about his boss. Instead, he went right back to work.

Larry’s aunt came to the store, and approached Larry with a thank you card. She told him thanks again for his help. Steve overheard the conversation, and asked Larry why he didn’t tell Ray about the situation? Larry told Steve, “There was no reason to explain to Ray. I was supposed to be here, and I wasn’t. I lost track of time, and if it happens again, I’ll call the store to let them know if I’m running late due to an emergency.”

The next week a customer accidentally knocked over a display. There was a huge mess. Ray told Steve and Larry to clean up the mess. It wasn’t their fault. Steve and Larry were going to be let out early tonight. Steve complained right next to Larry the entire time. People in the store heard Steve groaning, and saw his disdain look about cleaning up. Larry went about his business, and smiled politely not worrying about the mess. He was thankful to finally pick up some overtime pay, which Ray never allowed up to tonight.

After 6 months, Ray needed a new assistant manager. He promoted Joe, who had only been employed for two months. Steve was furious he wasn’t chosen. He went into Ray’s office, and demanded an explanation. Ray told Steve his decision needed no explanation. Steve went to Larry to see if he was angry about not being selected. Larry didn’t seem to mind. He was focused on work.

Steve complained every day about not being chosen as the new assistant manager. Other co-workers were getting tired of listening to his complaints, and hearing his reasons why he would have been the better choice. Larry kept doing his job without complaining or explaining.

One day Sue, a regular who comes in every Saturday, pulled Larry aside. She told Larry she noticed him a few weeks ago cleaning up a mess he didn’t cause without complaining. She always sees him working hard with a smile on his face. Sue told him he is someone who can be very adaptable during stressful scenarios, and can empathize with customers. Sue then offered Larry a job at her store as a manager. Larry was very thankful for the opportunity. He gave two weeks notice, and began on his next journey.

Steve became jealous of Joe’s and Larry’s promotions. Steve would complain to every new hire how he was never picked for a promotion. One day, a customer heard Steve swearing to a coworker. He was frustrated he had to cover for somebody on his weekend off. The customer called corporate, and Steve ended up being fired.

I wanted to mix up my blog with a story. By eliminating complaining and explaining, there is less chance people will tend to make excuses. All credit goes to Dr. Wayne Dyer for preaching this in his books and speeches. I wanted to try this out for myself, and it’s done wonders for me so far.

Since I’ve cut out complaining and explaining, I have more free time available to do what I want. I no longer waste it sharing my horrific customer service experiences, or why I could not complete a project at the deadline. I cannot recall anybody being excited to hear about my rants, or excited to hear explanations why I ran late. When I complain, it takes me out of my present moment. Generally, I noticed when I complain about something, I would repeat the story 2-10 times with all my friends. Does sharing this uplift anybody? This can prevent me from inheriting greatness, like my recent experience with Xfinity.

After completing my internet registration on the phone, Comcast misinformed their store about my order. I was told I can have access to the internet the day of my purchase. When it was my turn to speak with customer service, he told me I had no orders. I was shocked.

The old me wanted to walk out of the store in anger. Call the company and give them a piece of my mind. Go on social media and complain about how this company sucks. I had to wait outside in humid temps to then find out I was not able to have my items ready. Instead, I had a different approach.

I simply called Xfinity back to see what we could do together to have an effective resolution. The agent said she couldn’t directly call the store, so I decided to keep her on my phone until I was able to get back in. The was short. I was able to pick up my supplies and install my internet. So I thought.

The box provided was missing the coax cable. I had to drive back and wait in line for a cable. Again, the old me would be on a warpath cussing and throwing things. Yelling on social media. Calling and texting my friends what a pathetic company Xfinity is. Instead, I see the glass half full. Along with the coax cable, I was able to get an extra ethernet cable. My internet is currently working great, and I enjoyed the challenge of not losing my cool with either Xfinity rep. Both workers complimented me with how I treated them.

My story and Xfinity experience using “DC,DE” provided great results. While this may not always be the case, however, I have noticed since using “DC, DE” I’ve had more positive results externally and highly favorable internally. It took me a lot of time to have this technique develop into a good habit. When others complain or explain to me, I do not take it internally. I just let them speak, and let it roll off me so I can save my energy to invest more in what I want for myself and others.

Royal Resources

Book- Your Erroneous Zones – Dr. Wayne Dyer

Book- Excuses Be Gone- Dr. Wayne Dyer